CTS Norstar Uživatelský manuál

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••SMDR6 System Coordinator Guide

4 Getting startedSMDR6 System Coordinator Guide P0907246 Issue 01More than one SMDR6 unit can be installed per KSU. One and only one of them can be

Getting started 5P0907246 Issue 01 SMDR6 System Coordinator Guide•Press £ for CHANGEAccessing the SMDR6 Main menuThe SMDR6 menus are accessed by en

6 Getting startedSMDR6 System Coordinator Guide P0907246 Issue 01LED controlThe green light emitting diode (LED) located on the back of the unit is

Administering SMDR6 7P0907246 Issue 01 SMDR6 System Coordinator GuideAdministering SMDR6IntroductionThe SMDR6 uses programming parameters to specify

8 Administering SMDR6SMDR6 System Coordinator Guide P0907246 Issue 01Printer speedPrinters with a RS-232c serial port that supports 1200, 2400, 4800

Administering SMDR6 9P0907246 Issue 01 SMDR6 System Coordinator GuideRecord formatsSMDR6 generates records in both Norstar and SL-1 formats. SMDR6 d

10 Administering SMDR6SMDR6 System Coordinator Guide P0907246 Issue 01Selecting SL-1 CLID recordsSL-1 record format supports reporting CLID informat

Administering SMDR6 11P0907246 Issue 01 SMDR6 System Coordinator Guide1. Press ƒ · • ¤.2. Press NEXT until the display shows:3. Press CHANGE to

12 Administering SMDR6SMDR6 System Coordinator Guide P0907246 Issue 01Report typesThe Call Report option allows you to specify the type of calls to

Administering SMDR6 13P0907246 Issue 01 SMDR6 System Coordinator GuideIf you select the Prefix report type, you must also specify the prefix digits.

14 Administering SMDR6SMDR6 System Coordinator Guide P0907246 Issue 01Report languageIf your KSU supports both the English and French, you have the

Administering SMDR6 15P0907246 Issue 01 SMDR6 System Coordinator GuideSetting up the Access codeTo set up the Access codes, you must access the SMDR

16 Administering SMDR6SMDR6 System Coordinator Guide P0907246 Issue 01To set the Account feature code:1. Press ƒ · • ¤.2. Press NEXT until the displ

Administering SMDR6 17P0907246 Issue 01 SMDR6 System Coordinator GuideUsing Account codesAccount codes can be associated with any incoming or outgoi

18 Administering SMDR6SMDR6 System Coordinator Guide P0907246 Issue 01Programming an Account feature code memory buttonYou can program a memory butt

Administering SMDR6 19P0907246 Issue 01 SMDR6 System Coordinator GuideSMDR6 Extended main menuTo allow more flexibility in SMDR6 reports, the SMDR6

20 Administering SMDR6SMDR6 System Coordinator Guide P0907246 Issue 01•Filter time: If the trunks do not support answer supervision, select the desi

Administering SMDR6 21P0907246 Issue 01 SMDR6 System Coordinator GuideThe Extended Main menu structure is shown below.Note: SMDR6 does not support S

22 AT CommandsSMDR6 System Coordinator Guide P0907246 Issue 01AT CommandsIntroductionTo facilitate the SMDR6 Administration and to support multiple

AT Commands 23P0907246 Issue 01 SMDR6 System Coordinator GuideRegister R0 is defaulted to use the North American Template with North America market-

P0907246 Issue 01 SMDR System Coordinator GuideContentsAbout this guide 1Introduction 1Guide conventions 1Getting started 2About Station Message Deta

24 AT CommandsSMDR6 System Coordinator Guide P0907246 Issue 01Note: Be careful when you are changing the value of market-specific parameters. It the

AT Commands 25P0907246 Issue 01 SMDR6 System Coordinator GuideBasic AT Command setBasic AT Command set contains commands to facilitate serial commun

26 AT CommandsSMDR6 System Coordinator Guide P0907246 Issue 01Note: The effect of changing the register value is temporary. It is not saved unless t

AT Commands 27P0907246 Issue 01 SMDR6 System Coordinator GuideConfigure Master/SlaveTo support multiple SMDR6s per KSU, one and only one of the SMDR

28 SL-1 formatSMDR6 System Coordinator Guide P0907246 Issue 01SL-1 formatIntroductionThe SL-1 record is used when the output is supplied to legacy c

SL-1 format 29P0907246 Issue 01 SMDR6 System Coordinator GuideSL-1 record field definitionsThe field definitions for lines 1 and 2 SL-1 Records are

30 SL-1 formatSMDR6 System Coordinator Guide P0907246 Issue 01SL-1 Record typesSMDR6 generates the following SL-1 record types:The I record contains

SL-1 format 31P0907246 Issue 01 SMDR6 System Coordinator GuideSL-1 Standard record formatUsing the field definition and record types describes above

32 SL-1 formatSMDR6 System Coordinator Guide P0907246 Issue 01An incoming call on line 38 is answered by station set 2221 with CLID enabled and the

Norstar format 33P0907246 Issue 01 SMDR6 System Coordinator GuideNorstar formatIntroductionThe Norstar format records are used when the SMDR6 output

2 ContentsSMDR System Coordinator Guide P0907246 Issue 01Account feature code 15Account code list 16Using Account codes 17Programming an Account fea

34 Norstar formatSMDR6 System Coordinator Guide P0907246 Issue 01An example of an Incoming Call in Standard format appears below.Norstar Call Inform

Norstar format 35P0907246 Issue 01 SMDR6 System Coordinator GuideThe third Call Information line is the call type indicating if the call is a long d

36 Norstar formatSMDR6 System Coordinator Guide P0907246 Issue 01An example of a call record with only partial CLID number is shown below.--------

Norstar format 37P0907246 Issue 01 SMDR6 System Coordinator GuideStandard Hospitality record formatThis Hospitality record represents four states of

38 Norstar formatSMDR6 System Coordinator Guide P0907246 Issue 01Norstar Real Time record formatReal Time call records are one line long. All Real T

Norstar format 39P0907246 Issue 01 SMDR6 System Coordinator GuideAn example of a transferred call appears below.Real time records are printed when t

40 Norstar formatSMDR6 System Coordinator Guide P0907246 Issue 01Real Time Hospitality record formatThis Hospitality record represents four states o

Norstar format 41P0907246 Issue 01 SMDR6 System Coordinator GuideNorstar All record formatWhen this option is selected, Standard, CLID Information a

42 Norstar formatSMDR6 System Coordinator Guide P0907246 Issue 01Target line/Physical linesWhen target lines are being used on digital trunks, the S

Norstar format 43P0907246 Issue 01 SMDR6 System Coordinator GuideBearer capability dataWhen the SMDR6 is set to report in Norstar CLID format, the S

Contents 3P0907246 Issue 01 SMDR System Coordinator GuideCall connected digit separator 46Norstar record field definitions 46Standard and CLID recor

44 Norstar formatSMDR6 System Coordinator Guide P0907246 Issue 01PRI Call-by-call serviceWhen the ISDN Primary Rate Interface (PRI) trunks is instal

Norstar format 45P0907246 Issue 01 SMDR6 System Coordinator GuideDialed number identification serviceCertain trunk types (including ISDN PRI trunks)

46 Norstar formatSMDR6 System Coordinator Guide P0907246 Issue 01Call connected digit separatorNormally, SMDR6 reports all the digits the user diale

Norstar format 47P0907246 Issue 01 SMDR6 System Coordinator GuideStandard and CLID record formats0 1 2 3 4 5

48 Norstar formatSMDR6 System Coordinator Guide P0907246 Issue 01Real Time record formatNorstar Standard and CLID record descriptionFor non-Real Tim

Norstar format 49P0907246 Issue 01 SMDR6 System Coordinator GuidePrintable line descriptionsThe line below is the Header line indicating the start o

50 Norstar formatSMDR6 System Coordinator Guide P0907246 Issue 01The lines below indicate when the call was put on hold or taken off hold.The lines

Norstar format 51P0907246 Issue 01 SMDR6 System Coordinator GuideThe line below is printed when an account code is entered. Account codes can be a m

52 Norstar formatSMDR6 System Coordinator Guide P0907246 Issue 01The lines below are printed when the room occupancy status of room 12345 changes to

Norstar format 53P0907246 Issue 01 SMDR6 System Coordinator GuideThe fifth field is the CLID Information field indicating the calling number. The nu

4 ContentsSMDR System Coordinator Guide P0907246 Issue 01

54 TroubleshootingSMDR6 System Coordinator Guide P0907246 Issue 01TroubleshootingIntroductionThis section provides solutions to problems you might e

Troubleshooting 55P0907246 Issue 01 SMDR6 System Coordinator GuideThe Call Reporting option might be screening out calls that you want recorded. For

56 TroubleshootingSMDR6 System Coordinator Guide P0907246 Issue 01Use an Account code on active outside lines. Message:This message means the Featur

P0907246 Issue 01 SMDR6 System Coordinator GuideGlossaryAccount feature codeA three-digit number that enables users to enter an SMDR6 account code fr

2 GlossarySMDR6 System Coordinator Guide P0907246 Issue 01Hospitality recordA type of record created by SMDR 6 that provides the room occupancy sta

P0907246 Issue 01 SMDR6 System Coordinator GuideIndexAAccount code listcreating 16Account codes 14Account feature code 15AT Commands 22Basic 25Extend

2 IndexSMDR6 System Coordinator Guide P0907246 Issue 01PPager 6Physical lineNorstar 42SL-1 32Primary Rate Interface 44ProgrammingAccount code autodi

••••••••••••••••••••••••••••••••••••••••Norstar is a trademark of Nortel Networks.Printed in CanadaP0907246 Issue 01

P0907246 Issue 01 SMDR6 System Coordinator GuideAbout this guideIntroductionThis guide provides step-by-step instructions designed to assist you in a

2 Getting startedSMDR6 System Coordinator Guide P0907246 Issue 01Getting startedAbout Station Message Detail Recording 6 The Station Message Detail

Getting started 3P0907246 Issue 01 SMDR6 System Coordinator GuideThe information collected by the SMDR6 can be used to:• allocate telephone costs to